How to perform a clean uninstall of EasyMatch QC-ER

Be warned – this note assumes that you want to completely remove or “clean” EasyMatch QC-ER from your PC and start over. No user data will be saved. The following steps are what you need to do for a complete uninstall of EasyMatch QC-ER.

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How can I upgrade EasyMatch QC-ER software on a new computer?

EasyMatch QC-ER is a 21 CFR Part 11 compliant version of HunterLab’s EasyMatch QC software for electronic records. Often when a company upgrades to a new operating system, they will also install a new computer. Here is how to successfully upgrade to a new version of EasyMatch QC-ER on a new computer. Continue reading

How do I get a new EasyMatch hardware key and driver?

EasyMatch QC+ER hardware key will have a “HunterLab” label on it to distinguish it from a regular USB flash drive.

Operation of HunterLab EasyMatch QC and EasyMatch QC-ER software requires a USB hardware key to operate the software with all of our sensors. It is rare to have any operational issues with this key but here are the most common frequently asked questions. Continue reading

How does EasyMatch QC-ER software comply with FDA 21 CFR Part 11?

There are several parts to the 21 CFR Part 11 documents with a good overview of 21 CFR Part 11 at the US FDA website. Part C is the key section concerned with electronic records retention. Continue reading